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My Grandmother had back surgery and I decided I would send her flowers while she was in recovery. I used Trusty Flowers services and was greatly disappointed. I spent $50 for some 'get well soon' flowers and they were never delivered. I am a recent college graduate...
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Anonymous
Michael

Dear College Student,We at Trusty Flowers take great pride in providing excellent customer service to all our customers. I so sorry that you experienced this situation. We w...

#1024065
Reply to reviews
Purchased a bouquet of flowers and got a corsage. Ordered"Hold me in your heart" pictured with a beautiful heart shape red vase and 18-20 assorted rose blossoms. Got a clear glass vase and 9 blossoms. 3 were roses . Dont recognize the others. This item is smaller than...
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Anonymous
Trusty Flowers

Dear Disappointed Customer,First we are very sorry to hear of your poor service experience. We take great pride in our customer service and want to make sure we take care of ...

1.0
I didn't like
  • Misrepresentation
  • Lies
  • No customer service
#1008875
Reply to reviews
I got a message at 3:00 today that my flowers wen't delivered yesterday. Totally messed up. Should have found out yesterday that there was a problem because I could have done something about it.
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Anonymous
Anonymous

Dear Disappointed Customer,First we are very sorry to hear of your poor service experience. We take great pride in our customer service and want to make sure we take care of y...

1.0
#1008781
Reply to reviews
Upon the news of my uncle's death I went on-line to send flowers. I'd been receiving e-mails from on-line florist since sending flowers for a previous occasion. Be forewarned that the company listed above (Trusty Flowers) is deceptive in discounts, prices,guarantees...
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Anonymous
Anonymous

I agree! I also believe this site is connected to and/or replaced the site called Flower Delivery Express, which is a complete SCAM! I had to work with my bank to get my money...

Anonymous
Anonymous

Hello,My name is Jennifer, manager at Trusty Flowers. I’m sorry to hear of your family’s loss. We’d like to take a moment to explain that we take customer service very serious...

1.0
I didn't like
  • Deception and lies
#978509
Reply to reviews

Trusty Flowers - Not a satisfied customer

Trusty Flowers
#1066538
I ordered flowers for a funeral and when we arrived there was a small basket with snacks in it, like crackers and pretzels. It was very embarrising. I called the 1-800 number & was told I couldn't get my money returned, so they gave me a credit for flowers. I wouldn't order flowers from there ever again, why would I want a credit from there. I want my money back!
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Trusty Flowers Delivery Service Review

Trusty Flowers
#1029224
Please do not send flowers with this company. Twice my orders were not delivered, one a birthday, the other a funneral. Found out a week after of the mistakes were made. Caused a lot of grief in my family.
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