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Trusty Flowers - Ordered flower for Valentine’s Day did not deliver

Still waiting for the flower to arrive. Customer service chelsie took my phone number to call me back for status
1.0
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
#1190314
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DONT BOTHER USING TRUSTY FLOWERS

I order flowers for my wife while on a business trip for Valentine’s Day. They waited till the end of the day to tell me they wouldn’t be delivered which tied my hands from ordering anywhere else. They only offered to deliver the next day? After pushing the issue the say they’ll refund but we’ll see... Judging by some of these comments I’m not holding my breath. DONT BOTHER WITH THIS COMPANY
1.0
Details
Advertised vs Delivered
Delivery Service
Discounts and Special Offers
#1189847
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Trusty Flowers - Apparent scam

I need refund of $75 for funeral arrangement ordered for Thelma Pryor over two years ago. It was never delivered. I keep getting emails telling me i have credit of $41. Cynthia Pierce (502) 933-0996
1.0
Details
Value for money
#1144007
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I received a credit for flowers received that died the next day. When i went to redeem my $41 credit they showed me my flower price at 29 dollars and said it included n my $41 credit...that the original bouquet was 70......i went online and looked to purchase flowers...
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Anonymous
Cathy

Same experience as above!

1.0
#1108495
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DO NOT USE TRUSTY FLOWERS!!!!! They are anything but trusty. I ordered a get well bouquet on a Tuesday from their website in a white basket and wrote out a very personal message for the card. The website guaranteed same day delivery but after I placed the order they...
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#1098882
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Trusty Flowers - Not a satisfied customer

I ordered flowers for a funeral and when we arrived there was a small basket with snacks in it, like crackers and pretzels. It was very embarrising. I called the 1-800 number & was told I couldn't get my money returned, so they gave me a credit for flowers. I wouldn't order flowers from there ever again, why would I want a credit from there. I want my money back!
#1066538
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Trusty Flowers Delivery Service Review

Please do not send flowers with this company. Twice my orders were not delivered, one a birthday, the other a funneral. Found out a week after of the mistakes were made. Caused a lot of grief in my family.
#1029224
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My Grandmother had back surgery and I decided I would send her flowers while she was in recovery. I used Trusty Flowers services and was greatly disappointed. I spent $50 for some 'get well soon' flowers and they were never delivered. I am a recent college graduate...
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Anonymous
Michael

Dear College Student,We at Trusty Flowers take great pride in providing excellent customer service to all our customers. I so sorry that you experienced this situation. We w...

#1024065
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Purchased a bouquet of flowers and got a corsage. Ordered"Hold me in your heart" pictured with a beautiful heart shape red vase and 18-20 assorted rose blossoms. Got a clear glass vase and 9 blossoms. 3 were roses . Dont recognize the others. This item is smaller than...
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Anonymous
Trusty Flowers

Dear Disappointed Customer,First we are very sorry to hear of your poor service experience. We take great pride in our customer service and want to make sure we take care of ...

1.0
I didn't like
  • Deception
  • No customer service
  • Misrepresentation
#1008875
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I got a message at 3:00 today that my flowers wen't delivered yesterday. Totally messed up. Should have found out yesterday that there was a problem because I could have done something about it.
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Anonymous
Anonymous

Dear Disappointed Customer,First we are very sorry to hear of your poor service experience. We take great pride in our customer service and want to make sure we take care of y...

1.0
#1008781
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