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Trusty Flowers - HORRIBLE

Delivered my mother’s birthday flowers 3 days AFTER her birthday. Was waiting for refund, instead keep getting emails about $41 credit. Amazingly, their prices increased and that $41 credit can only be used on flowers that are $80, so I’d still be paying the same amount I did originally. That was 2 years ago, and they s harass me every. Single. Day.
#1349824
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Trusty Flowers - Hope its the same company

I get 10 or more emails from the company...sometimes in a day! I want to report them for harrassment, but have no idea how, because I refuse to open the emails!!!. I sent flowers 2 years ago and they charged me waaaayyyyy over what the cost showed. And sent my Grandma 6 roses when it was suppose to be 12-i changed my debit card immediately. Total scam...
#1349085
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Trusty Flowers - Half dead birthday flowers

Trusty Flowers - Half dead birthday flowers
Trusty Flowers - Half dead birthday flowers
Trusty Flowers - Half dead birthday flowers
Smaller flowers were already wilting terribly. Nothing like the ones she ordered for me. Vase was also different and card was a joke.
#1257613
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Trusty Flowers - Beware
2 1/2 years ago they delivered a set of flowers to my recipient which looked nothing like what I ordered. But at least my recipient knew I was thinking of them, I guess. But since that time, daily, sometimes twice a day, my email inbox is littered with obvious...
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#1222162
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Trusty Flowers - Ordered flower for Valentine’s Day did not deliver

Still waiting for the flower to arrive. Customer service chelsie took my phone number to call me back for status
1.0
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
#1190314
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DONT BOTHER USING TRUSTY FLOWERS

I order flowers for my wife while on a business trip for Valentine’s Day. They waited till the end of the day to tell me they wouldn’t be delivered which tied my hands from ordering anywhere else. They only offered to deliver the next day? After pushing the issue the say they’ll refund but we’ll see... Judging by some of these comments I’m not holding my breath. DONT BOTHER WITH THIS COMPANY
1.0
Details
Advertised vs Delivered
Delivery Service
Discounts and Special Offers
#1189847
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Trusty Flowers - Apparent scam

I need refund of $75 for funeral arrangement ordered for Thelma Pryor over two years ago. It was never delivered. I keep getting emails telling me i have credit of $41. Cynthia Pierce (502) 933-0996
1.0
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Value for money
#1144007
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I received a credit for flowers received that died the next day. When i went to redeem my $41 credit they showed me my flower price at 29 dollars and said it included n my $41 credit...that the original bouquet was 70......i went online and looked to purchase flowers...
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Anonymous
Cathy

Same experience as above!

1.0
#1108495
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DO NOT USE TRUSTY FLOWERS!!!!! They are anything but trusty. I ordered a get well bouquet on a Tuesday from their website in a white basket and wrote out a very personal message for the card. The website guaranteed same day delivery but after I placed the order they...
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#1098882
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Contact Trusty Flowers

Mailing Address:
Trusty Flowers
13400 S Route 59
Plainfield, Illinois 60585
United States
Phone:
(800) 791-0834
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Trusty Flowers - Not a satisfied customer

I ordered flowers for a funeral and when we arrived there was a small basket with snacks in it, like crackers and pretzels. It was very embarrising. I called the 1-800 number & was told I couldn't get my money returned, so they gave me a credit for flowers. I wouldn't order flowers from there ever again, why would I want a credit from there. I want my money back!
#1066538
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